Our business model has certain aspects that require an attention to detail when preparing every single order: personalized letters, different contents of the packages, product descriptions that correctly respond to them and package traceability. The only place we could find the full complement of services we needed that would allow us to handle so many orders while being a two-man company was Metrica.
Emil Abazov, Beery.bg
Metrica allows us to focus on our main work without worrying about the quality of the performance of all call-center or logistics-related activities during our campaigns. Everybody on the team is an excellent proffessional with a lot of experience and they always provide us with valuable advice and recommendations. They have allowed our company to increase the amount of business we do many times over.
Hristo Radichev, "Mediapost Hit Mail Bulgaria"
We let Metrica handle the services related to handling orders from our e-shop. All of our instructions are followed to the letter by the team, with fast and satisfactory performance. Preparing the packages is not an easy task.The products are fragile or require special wrapping. Despide these challenges, we get great service and project coordination from Metrica.
Elena Gancheva, WWF-Bulgaria