Direct sales can consist of presenting new products, increasing sales of an already popular product or service, targeting new customers, or retaining existing ones. Whatever your case might be, it’s necessary to always be focused on the end goal and to be able to respond quickly to any issues that arise. We’ve run many successful direct marketing campaigns and we’re confident we’ll be able to organize one in the best way possible. When it comes to organizing direct sales services, we can set up the following activities for you:
- A phone line to handle incoming calls regarding orders, questions and order updates.
- Accept and service orders from direct mail, coupon, or online;
- Storage, packaging, personalization and delivery of ordered products;
- Database processing – converting order data in the format that would be best suited for subsequent activities , entering postal records or other types of payment documents in the client's system or in an application developed by us, daily preparation and submission of statistics and statements of received payments;
- Design, prepress, printing and embedding of corporate forms, envelopes, brochures, accompanying documents and additional materials on registered orders;
- Printing personalized letters, messages, invoices or other materials;
- Storage - storage of goods and materials;
- Processing returned parcels - unpacking returned parcels, evaluating the condition of the returned materials, repackaging or scrapping, refilling stocks, canceling documents and orders;
- Set up for microsite with an online order form, order processing;
- Processing and registration of order payments.